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About the contributor
Nadine Schuppisser

More contributions
Participating in the PDF Techniques Accessibility Summit

The PDF Techniques Accessibility Summit’s objective is to establish a broad-based understanding of how PDF files should be tagged for accessibilty. It’s an opportunity to focus on establishing a common set of examples of accessible PDF content, and identify best-practice when tagging difficult cases.

Modernizing PDF Techniques for Accessibility

The PDF Techniques Accessibility Summit will identify best-practices in tagging various cases in PDF documents. Questions to be addressed will likely include: the legal ways to tag a nested list, the correct way to caption multiple images, the appropriate way to organize content within headings.

Refried PDF

My hospital emailed me a medical records release form as a PDF. They told me to print it, fill it, sign it, scan it and return it to the medical records department, in that order. In 2018? To get the form via email (i.e., electronically), yet be asked to print it? Did the last 20 years just… not mean anything! So I thought I’d be clever. I’d fill it first, THEN print it. Or better yet, never print it, but sign it anyhow, and return it along with a note making the case for improving their workflow. The story continues…

Slides and video recordings of PDF Days Europe 2018

You missed the PDF Days Europe 2018? Never mind! Here you can find the slides and video recordings of all 32 stunning sessions!

Using PDF/UA in accessibility checklists

PDF/UA, like PDF itself, is internally complex, but used correctly, actually makes things easier.

3-Heights™ PDF Validator Verifies Electronic Insurance Applications for the German Insurer ARAG

ARAG, the largest family business amongst German insurers, is one of the biggest suppliers of legal matters and protection worldwide. As an internationally acclaimed, independent partner for legal matters and protection, the ARAG Corporation in Germany offers a wide variety of insurances and is Europe’s largest sport insurer. ARAG IT is responsible for ARAG’s IT systems, which includes productive operations as well as individual enhancements and integration.

Customer Application Requirements

These PDF/A documents should, in addition to the display format (currently TIFF-G4) be archived as originals. In order to ensure that the insurance applications comply with the required PDF/A standard, the documents have to be validated by means of a gatekeeper-software.

Insurance applications at ARAG are increasingly being submitted via electronic means. A signature pad, with which electronically signed applications can be created in the PDF/A archiving format and digitally signed directly at the point of sales, i.e. at the customer’s location, has been in use since October 2011. These PDF/A documents should, in addition to the display format (currently TIFF-G4) be archived as originals. In order to ensure that the insurance applications comply with the required PDF/A standard, the documents have to be validated by means of a gatekeeper-software. To achieve this, ARAG IT required a robust, reliable and high-performance solution, which supports the new PDF/A-2 standard. The decision fell to the 3-Heights™ PDF Validator, thanks to its easy to integrate Java interface as well as the excellent support that the customer could rely on during the evaluation phase. In addition, support for the new ISO Standard for PDF/A-2 was already available within 14 days of its official release.

Implementation

Integration of the 3-Heights™ PDF Validator was carried out on a Linux server and the embedding of the Java interface in ARAG IT’s 3rd party module repository. The PDF/A Validator was installed on two physically independent Linux systems, providing for redundancy coverage in case of outage. The PDF files are transferred over to both of these systems, where the 3-Heights™ PDF Validator is called out. The Validator first verifies the documents against PDF/A-2b. If this check fails, the documents are verified against PDF/A-1b. If this check also fails, the Validator reports the failure.

Customer Benefits Premium PDF Technology

Electronic insurance applications were previously transferred as normal PDF documents, resulting in the necessity for a hand-written signature on paper. This process has been simplified with the implementation of the Signature Pad and the change to PDF/A format. Today, there is only one single PDF/A document, which also contains the signature. ARAG has the comfort of knowing that the archived PDF documents meet the ISO Standard for PDF/A and can be submitted for long-term archiving. The implementation of this project resulted in a shorter processing time for receiving and processing insurance application coupled with a reduction in effort.

View PDF: 3-Heights™ PDF Validator verifies electronic insurance applications for the German insurer ARAG


Tags: ARAG, PDF/A validator, electronic application, insurance, validator
Categories: PDF, PDF/A